Refund policy

We have a 10 -day return policy, which means you have to request return within 10 days after receiving your item.  

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at orders@aloreculture.com. Please note that returns will need to be sent to the following address: 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at orders@aloreculture.com.


Damages and issues

    • If you receive a missing, wrong, or damaged product, please contact our customer care team within 72 hours of delivery. 

Exchanges

If you face any size issue or if you are not satisfied with  the product, you can definitely exchange with the same product or with the other available . 

RETURN/REFUND  REQUEST : 
All items purchased from our website can be returned for a credit coupon The entire amount of the returned product will be credited to the coupon codE which  you can use it lifetime.